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Guidance from TWC – UI Claimants who’ve Received Overpayment Letters

TWC Guidelines - UI Claimaints who've Received Overpayment Letters

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By WEBSITE ADMIN

TWC sent out overpayment letters this week to UI Claimants who received benefits for unreported wages. If a you are a UI Claimant and need to discuss an overpayment issue, the contact information to appeal is located in your letter. We do not have special contacts to handle these issues.

“Contact the Benefits Overpayment Collections department to request a payment plan, get information on where to send your payment, or get the balance of your overpayment. The Collections department is not able to investigate your claim or determine whether you have an overpayment. To discuss the reason you were overpaid, make changes/corrections, or for any other assistance with your unemployment claim, contact the Unemployment Tele-Center at 800-939-6631. To ensure timely service to customers needing assistance repaying an overpayment, we cannot forward messages. Please contact the Unemployment department directly using the contact information above”.

 

To make payment arrangements, contact Benefit Overpayment Collections, using one of the following contact methods:

  • Mail: Benefit Overpayment Collections
    Texas Workforce Commission
    101 E 15th St, Rm 556 Austin, TX 78778
  • Call: 512-936-3338
  • Fax: 512-936-3799
  • Email: special.colloverpay@twc.state.tx.us

To discuss a Notice of Potential Overpayment letter, contact Benefit Investigations by calling 800-950-3592.

More information provided at TWC Website

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Workforce Solutions of Central Texas Pauses Reopening

Workforce Solutions of Central Texas Pauses Reopening

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By WEBSITE ADMIN

With the decision of the Texas Workforce Commission to delay the reinstatement of the work search requirement for unemployment benefits in Texas, Workforce Solutions of Central Texas has paused the reopening of the Workforce Centers until August 3, 2020.

The decision to pause the opening was made in light of the delay of work search requirements and to help mitigate the further spread of coronavirus (COVID-19), and job seekers and employers should know we are providing all services remotely.

 

“Our facilities may be closed but we have never stopped serving customers”, said Louis LeDoux, Chief Operating Officer. “We have been meeting the needs of our customers and we will continue to provide our services – online, over the phone, virtually, and with classes offered both synchronously and asynchronously”. In the past 90 days, Workforce Solutions of Central Texas has served over 84,800 customers.

 

If individuals need to file for unemployment benefits, contact the Texas Workforce Commission at ui.texasworkforce.org or 800-939-6631.

 

Workforce Solutions of Central Texas staff can be reached by phone or email, during normal business hours of Monday – Friday, 8:00 a.m. – 5:00 p.m. The staff continues to be available to help with job matching, career counseling, and employer services. For more information or staff contact information go to www.workforcesolutionsctx.com or call your nearest Workforce Center.

 

CONTACT US

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TWC Provides Acceptable Reasons for Work Refusal

TWC Provides Acceptable Reasons for Work Refusal

Maximum Income eligibility for Child Care Services eligibility, Effective October 1, 2019.

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By WEBSITE ADMIN

AUSTIN – On June 16, 2020, the Commission took action to provide guidance to unemployment claimants concerning their continued eligibility for unemployment insurance benefits (UI) should they refuse suitable work.

Each UI benefits case is currently evaluated on an individual basis. However, because of the COVID-19 emergency, the following are reasons benefits would be granted if the individual refused suitable work.

 

Reason for refusal:

  • People 65 years or older, and/or people with medical issues, like heart disease, diabetes, cancer, or a weakened immune system, or are at a higher risk for getting very sick from COVID‑19. (Source: DSHS website)
  • Household member at high risk – People 65 years or older or are at a higher risk of getting very sick from COVID-19 (source DSHS website).
  • Diagnosed with COVID – the individual has tested positive for COVID-19 by a source authorized by the State of Texas and is not recovered.
  • Family member with COVID – anybody in the household has tested positive for COVID-19 by a source authorized by the State of Texas and is not recovered and 14 days have not yet passed.
  • Quarantined – individual is currently in 14-day quarantine due to close contact exposure to COVID-19.
  • Child care – Child’s school or daycare closed and no reasonable alternatives are available.

Any other situation will be subject to a case by case review by the Texas Workforce Commission based on individual circumstances.

 

The Texas Workforce Commission is a state agency dedicated to helping Texas employers, workers and communities prosper economically. For details on TWC and the services it offers in coordination with its network of local workforce development boards, call 512-463-8942 or visit www.texasworkforce.org. To receive notifications about TWC programs and services subscribe to our email updates.

 

TWC’s original Press Release can be found by clicking HERE.

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TWC Phasing Out Emergency Child Care Programs

TWC Phasing Out Emergency Child Care Programs

Child care centers across Texas re-open, funding returns to pre-pandemic levels

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By WEBSITE ADMIN

AUSTIN ⎯ The Texas Workforce Commission (TWC) has begun phasing out the emergency program to subsidize childcare for Texas’ essential workers.

This move comes the day after Gov. Greg Abbott announced that child care providers across the state could re-open. Subsidies were put in place to assist both essential workers and child care centers during limited enrollment. With Texas re-opening, those essential workers who are already on the subsidized plan will continue to receive child care for the three month period they were initially approved for under this program. Essential workers who have yet to apply for subsidized care have until Wednesday, May 20, 2020, to do so. Essential workers may also apply at any time for TWC’s regular subsidized child care program for low-income families if they meet eligibility requirements.

 

In March, TWC commissioners authorized $200 million to Local Workforce Development Boards to subsidize three months of child care for essential workers, and to support the higher costs of child care during COVID as a result of smaller class sizes. This effort aimed to help ensure that essential workers, who hadn’t planned for child care needs during regular public school days, had access to this critical support service to ensure that they could continue to work and support the COVID recovery needs. And it was aimed at supporting child care providers whose cost of care increased as a result of smaller class sized in effect during COVID. In March, TWC commissioners also authorized payments to child care providers to continue even when subsidized children were absent. And effective April 1, TWC waived the Parents’ Share of Cost (PSOC) for At-Risk Child Care. By doing so, TWC effectively paid 100 percent of the cost to providers even while children were absent. This short-term measure was put into place to ensure child care centers continued to receive full reimbursement, as parents would not pay their portion while their children were absent. 

 

Effective June 1, TWC will reinstate the requirement for parents receiving financial assistance to pay for a portion of their costs. As children return to their centers, parents will resume paying their share of child care costs.TWC also continues to pay providers when children are absent and is paying a 25% enhanced reimbursement rate over and above what they regularly receive. If parents are unable to meet this financial obligation, costs may be waived.

 

In May, TWC also approved funding to help closed child care providers who were previously serving subsidized children.  TWC is offering Stabilization Grants for closed providers to help defray some of their ongoing fixed costs in order to help them remain viable so they may eventually reopen.

 

Those in need of assistance should contact their local Workforce Board for more information on child care options in their area as well as to find information on financial assistance. Please visit the TWC Child Care webpage or contact your local Workforce Board.

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Guidance from TWC – Going Back to Work

Guidance from TWC: Going Back to Work

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By WEBSITE ADMIN

As the state reopens, we want to ensure UI claimants know The Texas Workforce Commission (TWC) guidance concerning their continued eligibility for unemployment benefits (UI).

It is important for UI claimants to communicate with their employers. If not, the employer may submit a report to TWC which will lead to an investigation and it could be considered fraud.

 

Reason for Refusal:

  • At High Risk – People 65 years or older are at a higher risk for getting very sick from COVID-19 (Source DSHS website).
  • Household member at high risk – People 65 years or older are at a higher risk of getting very sick from COVID-19 (source DSHS website).
  • Diagnosed with COVID – the individual has tested positive for COVID-19 by a source authorized by the State of Texas and is not recovered.
  • Family member with COVID – anybody in the household has tested positive for COVID-19 by a source authorized by the State of Texas and is not recovered and 14 days have not yet passed.
  • Quarantined – individual is currently in 14-day quarantine due to close contact exposure to COVID-19.
  • Child care – Child’s school or daycare closed and no alternatives are available.

Any other situation will be subject to a case by case review by the Texas Workforce Commission based on individual circumstances.

 

Reduced Hours or Part-Time Workers:

 

If UI claimants start working reduced hours or part-time, they should continue making payment requests, but they need to report their earned wages. Ed Serna, TWC Executive Director, “If you take a part-time job, report your income. You’ll still be eligible for unemployment insurance benefits. You’re still eligible for the $600. Your unemployment benefit may go down. Don’t worry. That doesn’t affect your $600. But if you’re able and ready, take that part-time job”.

 

Taken from: https://www.twc.texas.gov/texas-workforce-commission-issues-guidance-unemployment-claimants 

 

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COVID-19 Update -Federal Pandemic Unemployment Compensation Available for Eligible Workers

Pandemic Unemployment Assistance and $600 in Federal Pandemic Unemployment Compensation Available for Eligible Workers

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By WEBSITE ADMIN

AUSTIN –The Texas Workforce Commission (TWC) encourages those who have not yet applied for Pandemic Unemployment Assistance (PUA) as a result of COVID-19 to apply now. Individuals affected by COVID-19 can apply for PUA benefits online through Unemployment Benefit Services 24 hours a day, seven days a week, or by calling a TWC Tele-Center any day between 7 a.m. and 7 p.m. at 800-939-6631.When applying, individuals affected by the pandemic should indicate that as the reason they lost their job.

Pandemic Unemployment Assistance provides up to 39 weeks of unemployment benefits for persons impacted by COVID-19 and covers individuals who are self-employed, who otherwise would not qualify for regular unemployment compensation, or who have exhausted state benefits.

 

Additionally, TWC has begun rolling out the Federal Pandemic Unemployment Compensation (FPUC), adding an additional $600 per week for claimants. Individuals receiving Unemployment Insurance (UI) or federal extended benefits qualify for the additional $600.

 

If you have already applied for traditional UI benefits, you do not need to take any further action to quality for PUA. Do not apply for benefits again. TWC will review eligibility for PUA for all existing applicants automatically and notify claimants by mail or electronic correspondence of their eligibility. 

 

If you are an independent contractor, self-employed or a 1099 worker, you have until December 26, 2020 to provide your 2019 Internal Revenue Service Form 1040 and Schedule C, F, or SE.

 

Under the Coronavirus Aid, Relief, and Economic Security (CARES) Act dated March 27, 2020, individuals who are self-employed, seeking part-time employment, or who otherwise would not qualify for regular Unemployment Compensation (UC) or Extended Benefits (EB) under state or federal law or Pandemic Emergency Unemployment Compensation (PEUC) under section 2107 may be eligible for assistance under PUA. Coverage may also include individuals who have exhausted their benefits under regular UC or EB claims under state or federal law, or PEUC.

 

Click HERE to learn more and apply for benefits on the TWC website.

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COVID-19 Update – What has Changed in the Unemployment Process?

What has Changed in the Unemployment Process?

A before and after comparison of changes in the unemployment process.

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By WEBSITE ADMIN

COVID-19 Update – What has Changed in the Unemployment Process?

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COVID-19 Update – Gov. Abbott Waives Waiting Period, Work Search Requirements for UI

COVID-19 Update from Gov. Abbott

Governor Abbott has waived the one-week waiting period for benefits and work search requirements for Unemployment Insurance. 

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By WEBSITE ADMIN

AUSTIN – In light of the rising number of unemployed due to the coronavirus outbreak Texas Governor Greg Abbott has made changes to the current Unemployment Insurance system to remove barriers to eligibility and receive benefits sooner.

Gov. Abbott and the Texas Workforce Commission have waived the one-week waiting period to qualify for benefits and the work-search requirement. 

For more information on how the State of Texas is handling the pandemic, see Governor Greg Abbott’s website at: https://gov.texas.gov/

 

For more information on the status of COVID-19 in Texas, see the Texas Department of State Health Services (DSHS) website at: https://www.dshs.texas.gov/coronavirus/

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COVID-19 Update from Texas Workforce Commission

COVID-19 Update from the Texas Workforce Commission

Recommendations Will Ease Backlog of Texans Unable to Access Unemployment System

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By WEBSITE ADMIN

AUSTIN- Over half a million Texans have filed unemployment claims in the last 18 days as a result of COVID-19. The Texas Workforce Commission (TWC) will soon outpace the total number of claims received in all of 2019. This unprecedented increase has led to long wait times, overwhelmed call centers and technical issues with the Unemployment Benefit Services portal.

TWC staff is working around the clock to expand the capacity to take claims but needs your support. Effective immediately, TWC recommends that Texans stagger their calls and access to the online portal based on the applicant’s area codes.

 

“The outbreak of COVID-19 has reminded each of us the importance of acting with others in mind,” said TWC Executive Director Ed Serna. “Just as with the virus, we can treat this problem far more effectively if we work together and space out the demand rather than having everyone call at the same time. I know there are Texans worried about being out of work and missing their paychecks. We keep working until every Texan that needs help gets help. We are asking for you to join the effort.”

 

The link to the entire article is: https://bit.ly/3aXoXWd We also want to post all press releases on social media.

  • Parents are receiving or transitioning off of public assistance
  • Are receiving or needing protective services
  • Families are low-income

In some cases the workforce development board may have a waiting list for child care services.

For more information, visit our child care page for parents or contact your local office.

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