Rules of the Road: Business Etiquette
9
sections
All
Skill Levels
1:30h
Duration
Who is this course for?
This story-course is designed for job seekers as well as individuals who are employed and want to better understand the manners and etiquette that help build relationships with others and create an environment where others feel secure.
Completing this course will help you:
- What the terms business-formal, business-casual, and casual imply in a professional setting
- Meeting behaviors to keep everyone moving in the same direction
- How to prepare for and what to do during business meals
- Telephone techniques including how to take a message and etiquette for putting someone on hold
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