COVID-19 Update from the Texas Workforce Commission
Recommendations Will Ease Backlog of Texans Unable to Access Unemployment System
By WEBSITE ADMIN
AUSTIN- Over half a million Texans have filed unemployment claims in the last 18 days as a result of COVID-19. The Texas Workforce Commission (TWC) will soon outpace the total number of claims received in all of 2019. This unprecedented increase has led to long wait times, overwhelmed call centers and technical issues with the Unemployment Benefit Services portal.
TWC staff is working around the clock to expand the capacity to take claims but needs your support. Effective immediately, TWC recommends that Texans stagger their calls and access to the online portal based on the applicant’s area codes.
“The outbreak of COVID-19 has reminded each of us the importance of acting with others in mind,” said TWC Executive Director Ed Serna. “Just as with the virus, we can treat this problem far more effectively if we work together and space out the demand rather than having everyone call at the same time. I know there are Texans worried about being out of work and missing their paychecks. We keep working until every Texan that needs help gets help. We are asking for you to join the effort.”
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- Parents are receiving or transitioning off of public assistance
- Are receiving or needing protective services
- Families are low-income
In some cases the workforce development board may have a waiting list for child care services.