COVID-19 Update from Texas Workforce Commission

COVID-19 Update from the Texas Workforce Commission

Recommendations Will Ease Backlog of Texans Unable to Access Unemployment System

Share on facebook
Share on twitter
Share on linkedin
Share on email
Share on print


AUSTIN- Over half a million Texans have filed unemployment claims in the last 18 days as a result of COVID-19. The Texas Workforce Commission (TWC) will soon outpace the total number of claims received in all of 2019. This unprecedented increase has led to long wait times, overwhelmed call centers and technical issues with the Unemployment Benefit Services portal.

TWC staff is working around the clock to expand the capacity to take claims but needs your support. Effective immediately, TWC recommends that Texans stagger their calls and access to the online portal based on the applicant’s area codes.


“The outbreak of COVID-19 has reminded each of us the importance of acting with others in mind,” said TWC Executive Director Ed Serna. “Just as with the virus, we can treat this problem far more effectively if we work together and space out the demand rather than having everyone call at the same time. I know there are Texans worried about being out of work and missing their paychecks. We keep working until every Texan that needs help gets help. We are asking for you to join the effort.”


The link to the entire article is: We also want to post all press releases on social media.

  • Parents are receiving or transitioning off of public assistance
  • Are receiving or needing protective services
  • Families are low-income

In some cases the workforce development board may have a waiting list for child care services.

For more information, visit our child care page for parents or contact your local office.

Related Articles

Add a Comment

Your email address will not be published. Required fields are marked *