Workforce Solutions of Central Texas is committed to providing you the best service possible during this public health situation.

Stay connected. We’re all in this together.

As of Wednesday, March 18, 2020, our Workforce Centers closed to the public. We are currently assisting customers via email and phone. We know you may have questions regarding your Child Care Services and other Workforce Services we offer. We have provided answers to some of our most frequently asked questions below. Please contact us using the link below, or by completing the contact form at the bottom of this page, for further assistance.

63%

PROPORTION OF FULL-TIME WORKING PARENTS FOR WHOM CHILD CARE IS UNAFFORDABLE

Working parents are forced to leave work, change jobs or turn down job offers because of childcare obligations. We make it possible for working families to afford childcare and thus advance their careers while building strong, stable families.

Childcare Services

Information for parents and guardians including eligibility and income requirements, how to apply, area daycare centers, and helpful resources.

Provider Resources

Research, professional development opportunities and more to help childcare providers and early educators operate a successful childcare business.

Access to affordable child care is critical to promoting long-term job stability and self-sufficiency.

Childcare Services (CCS) enables parents to work or attend courses by offering access to subsidized daycare services, information about trusted providers, parent classes, and referral to other resources.

Childcare Services can provide information about other programs within Workforce Solutions of Central Texas that might benefit you and how to find a daycare center in your area, or all across Texas.

We support providers through quality improvement
projects and training opportunities.

-Texas Rising Star Certification System
-Texas School Ready! Program
-Taking Charge of Change Director’s Leadership Academy
-Scholarship program for child care teachers
-Training calendar with opportunities for all early care and education professionals.

Frequently Asked Questions

Answers to some of our most frequently asked questions

Parents + Guardians

Yes, you can and should keep your child home when possible. In fact, we encourage social distancing and families staying home if you have the ability to do that. The Texas Workforce Commission is waiving all absences and non-recordings effective March 1, 2020 until further notice. 

If this is a permanent change, please contact Child Care Services for assistance.

Child Care Licensing has issued guidance to child care programs to reduce and eliminate traffic in and out of the child care program to help reduce the risk to children. They are requiring out front drop off and pick up until further notice. Additionally, the Texas Workforce Commission is waiving all absences and non-recording as of March 1, 2020 until further notice.

Parents are still encouraged to record absences using the telephone number on the back of your CCAA card.

Many employers are having their staff work from home. You do not have to report this change unless your income has been reduced. You may also continue to take your child to child care while you are working.

The Texas Workforce Commission has approved Parent Fee relief. At this time, TWC will be covering your parent fee for the month of April. 

Please continue to check our website for further updates as we receive them from the Texas Workforce Commission.

The Texas Workforce Commission is working on an expedited application process for essential workers. Please contact us for more information.

Providers

Yes. The Texas Workforce Commission has approved payment for facilities that close temporarily. You must report the closure to Child Care Licensing and Workforce Solutions of Central Texas Financial Staff.

Child care providers will be paid the full-day rate for school-age children while the ISDs are closed. You will have to report attendance to Workforce Solutions of Central Texas Financial Staff. Children must be at the location for 6 hours or more per day.

No, this is considered a temporary change, and services will continue during the emergency. 

The Texas Workforce Commission has approved Parent Fee relief. At this time, TWC will be covering parent fees for the month of April. 

Please continue to check our website for further updates as we receive them from the Texas Workforce Commission.

48 percent of people in Texas live in a childcare desert, including here in Central Texas. A child care desert is any census tract with more than 50 children under age 5 that contains either no child care providers or so few options that there are more than three times as many children as licensed child care slots. Watch the video above to see how we are working to bridge the gap between working families and the childcare that they need. 

Let's Get In Touch

How can we help?

  • 254-200-2000 | call
    254-742-4400 | call
    512-556-4055 | call
    512-446-6440 | call
  • 300 Cheyenne Drive , Killeen | map
    201 Santa Fe Way, Temple | map
    523 E 3rd St, Lampasas | map
    313 N Main St #1, Rockdale | map

At Workforce Solutions of Central Texas, we can help you every step of the way to achieve your goals. Join thousands of Central Texans and own the future of your career or business.

 

What are you waiting for? Take the first step today.

We Are Here To Assist You

contact us today

The Workforce Solutions of Central Texas System is an equal opportunity employer/programs. Equal Opportunity is the Law. Auxiliary aids and services are available upon request to individuals with disabilities.

Relay Texas: 711 | TDD: 1-800-735-2989 | Voice: 1-800-735-2988

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